Privacy Policy

Effective Date: 20-02-2026

Inam Agros (“Company”, “we”, “our”, or “us”) values the trust placed in us by our customers, distributors, suppliers, and website visitors. As an international machinery export business, we are committed to maintaining the confidentiality, integrity, and security of all personal and business information shared with us.

This Privacy Policy explains how we collect, use, process, store, disclose, and safeguard information obtained through our website, communication channels, quotation processes, and export transactions.

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1. Applicability

This Policy applies to all individuals and entities who access our website, submit enquiries, request quotations, enter into supply agreements, or otherwise interact with Inam Agros in relation to our products and services.

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2. Categories of Information Collected

A. Information Provided Voluntarily

• Full Name and Designation
• Company / Organization Name
• Email Address
• Telephone / WhatsApp Number
• Country of Operation
• Billing and Shipping Address
• Product specifications requested
• Trade license or tax identification details (where required)

B. Transaction and Export Information

• Purchase orders
• Shipping documentation
• Customs compliance information
• Payment confirmation records

C. Automatically Collected Information

• IP address and device information
• Browser type and operating system
• Website usage data and analytics
• Cookies and tracking identifiers

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3. Purpose of Data Processing

• Responding to product and technical enquiries
• Issuing quotations and commercial proposals
• Executing export contracts and shipment arrangements
• Compliance with customs and international trade laws
• Fraud prevention and risk management
• Improving website functionality and performance
• Maintaining internal business records and audit trails

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4. Legal Grounds for Processing

Processing of personal data is conducted under one or more of the following lawful bases:

• Consent provided by the data subject
• Performance of a contract or pre-contractual request
• Compliance with statutory and regulatory obligations
• Legitimate business interests related to export operations

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5. International Business and Cross-Border Transfers

Due to the international nature of our export operations, information may be transferred across national borders to customers, freight forwarders, logistics partners, financial institutions, and regulatory authorities.

We take reasonable measures to ensure that such transfers comply with applicable data protection standards and contractual safeguards.

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6. Data Sharing Practices

We may disclose information strictly on a need-to-know basis to:

• Logistics and freight service providers
• Customs and export compliance authorities
• Banking institutions and payment processors
• Insurance providers
• Professional advisors (legal, audit, compliance)

We do not sell, rent, lease, or commercially distribute personal data.

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7. Data Retention Policy

Information is retained only for as long as necessary to fulfill contractual obligations, comply with export regulations, satisfy tax or accounting requirements, resolve disputes, and enforce agreements.

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8. Security Measures

We implement administrative, technical, and physical safeguards designed to protect information from unauthorized access, misuse, alteration, or loss.

While we adopt industry-standard protections, no electronic transmission or storage system can be guaranteed to be completely secure.

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9. Cookies and Analytical Tools

Our website may use cookies and analytical tools to enhance user experience, analyze traffic patterns, and improve service offerings. Users may adjust browser settings to decline cookies if preferred.

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10. Rights of Data Subjects

Subject to applicable law, individuals may have the right to:

• Access personal data held by us
• Request correction of inaccurate data
• Request deletion of data where legally permissible
• Withdraw consent
• Object to specific processing activities
• Lodge complaints with relevant supervisory authorities

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11. Confidentiality Obligations

All employees, contractors, and authorized representatives of Inam Agros are bound by confidentiality obligations in handling personal and business information.

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12. Children’s Privacy

Our website and services are intended strictly for business users. We do not knowingly collect personal data from individuals under the age of 18.

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13. Limitation of Liability

Inam Agros shall not be held liable for unauthorized access beyond its reasonable control, including cyber incidents arising from external malicious activities.

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14. Policy Modifications

This Privacy Policy may be revised periodically to reflect changes in legal, operational, or regulatory requirements. The updated version will be posted on this page with a revised effective date.

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15. Contact Details

For data protection inquiries or privacy-related concerns, please contact:

Inam Agros
Email: [your-email@example.com]
Phone: [Your Contact Number]
Address: [Your Business Address]